Feel fully prepared for journalists’ questions with this guide to controlling face-to-face interviews and phone chats.

Hone your active listening skills so you can ‘read the room’. Use body language to build rapport. Learn conversation techniques to stay on message and safe from trapdoor questions.

Use this workbook’s exercises to profile your journalist, predict for their questions and prepare your responses so you come away from interviews knowing you got your message across.

This training module is provided in print and interactive versions which each contain 36 pages of valuable industry knowledge, including six helpful exercises.